You may know every fact and figure associated with your company, but if you don’t present and conduct yourself well in your workplace, you will have a difficult time achieving success. Tips on workplace etiquette may be the most useful business advice you ever receive.

Here are some pointers that will be easy to take to heart.


First impressions are everything


People generally form first impressions within seconds of meeting someone, but there are easy ways to master making a good one. For starters, make sure your appearance and attire are in line with company policies and dress code. Body language is a subconscious social cue, so train yourself to feel like your whole body is being pulled upwards. This will give you good, confident posture, and put a smile on your face! Make and maintain eye contact, remember names, and you’ll leave a lasting impression.


You must understand your work environment


It’s critical to your relationships with coworkers (and possibly your continued employment) that you understand the culture of your workplace. Is it highly professional and formal, or more laid back? This may affect what you wear and say. Know the policies and rules to gauge what is and isn’t appropriate. Hopefully you will receive some of this information in orientation, but when in doubt, ask the person in charge of HR.


Nothing is more essential than communication


Companies live and die off how well their employees communicate. Be sure you keep coworkers in the loop on group projects. Learn people’s preferred method of receiving information (email, phone calls, face to face, etc.). Remember that howyou say something is important. Take the time to make sure you’re communicating thoroughly, courteously and pleasantly. Default to kindness and professionalism, and stay organized!


Balance being personable with being professional


Only you can decide how much of your personal life you bring to work. Coworkers generally are interested in the people they share time in the office with, but don’t “overshare” or burden them with personal problems. Pleasant small talk about home life and hobbies is usually fine, but don’t ask overly personal questions that can make people uncomfortable, or share overly personal aspects of your life.


Avoid gossip


Keep frustrations and personal feelings about coworkers in check. Talking behind someone’s back is always a bad idea. Singling people out in the workplace can lead to hurt feelings or major HR problems. Stick to the old saying: “If you can’t say something nice about someone, don’t say anything at all.”